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Application deadline extended
5 Weeks
$6300
Flexible payment available
Special group enrollment pricing
There are no pre-requisites for this course.
Course Learning Objectives
To provide a basic understanding of the ITIL framework
To understand how ITIL can be used to enhance the quality of IT service management within an organization
To enable comprehension and / or awareness of key areas of the 5 ITIL core books:
o Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement
To prepare to sit the ITIL Foundation Exam
ITIL® Foundation Certificate: ITIL® Foundation Certificate