Application deadline extended


5 Weeks


$3500 Flexible payment available
Special group enrollment pricing

Program Description

Six Sigma has come a long way since its inception in the mid 80’s. In the present day, Six Sigma is one of the most widely applied methodologies for improvement projects globally. Also, the widespread increase in the demand for certified Six Sigma professionals is a testimony to the fact that Six Sigma is here to stay. Before, 1987, Six Sigma was solely a statistical term. Since then, the Six Sigma crusade, which started at Motorola, has spread to other companies who are continually striving for excellence. Over the last two decades it has evolved from a problem-solving technique to a quality strategy and ultimately into a sophisticated quality philosophy. After GE’s Jack Welch made it a central focus of his business strategy in 1995, looking at the success, all other leading companies started following the trend. And today, Six Sigma is the fastest growing business management system in industry.

Why should you take this course?

Six sigma is a widely accepted quality concept in the corporate world. It is a data driven, customer focused, and result oriented methodology which uses statistical tools and techniques to systematically eliminate the defects and inefficiencies to improve

Who Is This Program For?

Introduction to Six Sigma
1. History of Quality (Deming, Juran, JIT, Ishikawa, Taguchi, etc.)
2. Evolution of Six Sigma
3. Defining Six Sigma – philosophy and objectives
4. Overview of Six Sigma DMAIC process
 Stakeholders & Setting up a Six Sigma Project
1. Identifying and Documenting stakeholder requirements
a. Identifying stakeholders and customers
b. Data collection and analysis
c. Determining critical requirements
2. Project Selection Criteria
a. Identifying performance metrics
b. Using Financial criteria to evaluate project benefits
c. Maximizing project benefits for the organization
3. Project Planning
a. Creating Project Charter
b. Charter Negotiation
4. Managing Team Dynamics
a. Initiating teams
b. Stages of team evolution
c. Maslow’s hierarchy of needs
d. Motivation Techniques
e. Conflict Resolution Techniques
f. Management / Leadership styles
g. Roles played by people in a project
5. Important project management & planning tools
 Six Sigma Methodology – Define
1. Inputs – Need for six sigma project, Executive management sponsorship, core
team identified
2. Tools
a. Organization hierarchy
b. High level process maps
c. High level Pareto charts
d. Idea generation and categorization tools
3. Outputs
a. Project charter
b. Established metrics
c. Problem statement
d. Roles & responsibilities
 Six Sigma Methodology – Measure
1. Objectives of Measure Phase
2. Inputs – the outputs of the Define phase
3. Tools
a. Data collection tools and techniques
b. Measurement scales
c. Validation techniques (Gauge R & R)
d. Statistical distributions
e. Data mining
f. Run charts
g. Process map
h. Stakeholder tools
i. Process costs
4. Outputs
a. Well defined processes
b. Baseline process capability
c. Process parameters affecting CTQs
d. Cost of poor quality (COPQ)
e. Measurement system
 Six Sigma Methodology – Analyze
1. Objectives of Analyze Phase
2. Inputs – outputs of the Measure phase
3. Tools
a. Ishikawa diagram
b. Failure mode and effects analysis
c. Hypothesis testing
d. Process capability study
4. Outputs
a. Important causes of defects
b. Special and common causes of variation
c. DPMO and sigma level
 Six Sigma Methodology – Improve
1. Objectives of Improve Phase
2. Inputs – outputs of the Analyze phase
3. Tools
a. Returns on investment
b. Solution design matrix
c. Design of experiment
d. Taguchi robustness concepts
e. Response surface methodology
f. Project planning and management tools
g. Prototypes
4. Outputs
a. Cost / benefit for different solution
b. Selection of solutions for implementation
c. Implementation plan
 Six Sigma Methodology – Control
1. Objectives of Control Phase
2. Inputs – outputs of the Improve phase
3. Tools
a. Control plan
b. Statistical process control
c. Lean enterprise
d. 5S
e. Kaizen
f. Kanban
g. Total productive maintenance
h. Measurement system reanalysis
4. Outputs
a. Implemented solutions
b. Revised measurement system
c. Control plan for sustaining benefits

d. Improves process capability
e. Lessons learned
 Case Study
1. Case Study Part 1
2. Case Study Part 2
3. Case Study Part 3

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